Shipments with several packages

One despatch, one shipment

Each despatch is one shipment to one recipient, using one service. It can hold from 1 to 20 packages, within any lower limit set by the courier service or your preset.

Your software decides what a despatch contains. If a work order leaves in separate consignments, your software gives each one its own despatch reference, and each is booked on its own.

A label and a tracking reference for every package

DHL returns a label for each package. Two boxes get two different labels, each with its own barcode, and both go to the station’s printer together. The update to your software lists the tracking references the courier returned.

Real package details, never shared out

Each package carries its own weight and dimensions from your work order. Where a preset always contains the same known items, it can supply fixed values instead. ParcelOffice never divides a total weight evenly between boxes, and a preset’s maximum weight is treated as a limit, not as the actual weight.

What is not supported

• Mixing services within one shipment.
• Sending one despatch to several recipients.
• Combining several work orders into one shipment.
• Splitting a despatch into part-shipments at the bench.

Read next

• Courier coverageParcelOffice books DHL eCommerce UK and DHL Parcel UK shipments on your own account, to Great Britain addresses, with each service and label checked before live use.
• Tracking back to the work orderParcelOffice sends the shipment and tracking reference back to the job that started it, with signed updates, retries and a backlog an administrator can replay.
• How ParcelOffice worksFrom approved parcel choices to a booked DHL shipment, labels at the bench printer and tracking back on the work order.