Auto-Labels & Auto-Tracking for WooCommerce

From checkout to tracking email (flow)

Checkout - orders land in WooCommerce with the facts ParcelOffice needs (weight, service, promises).
SmartFACT.ai rules - we pick the best carrier/service and fire the label to your printer queue.
Tracking sync - as soon as the label is created, the tracking number is pushed back into WooCommerce.
Status + email - order state flips (e.g. Processing → Completed) and customers receive a branded email.

Pick, scan, pack. ParcelOffice handles the paperwork in the background.

Queues stay uncluttered because orders auto-transition once labels exist.

Customers receive the same tracking format regardless of carrier or warehouse.

Need a manual override? Team members can still add an entry via the order page panel.

Automatic retries: if a carrier API hiccups, ParcelOffice retries before alerting your team.
Reprints: re-print a label and the existing tracking entry stays linked.
Cancels: void a label and we roll back the order status plus outbound email if needed.
Audit: everything is logged against the order for compliance and support.

Do I need special printers?

No. ParcelOffice works with Zebra, Rollo, Dymo, and PDF workflows. Choose per-location defaults.

Can I review labels before they print?

Yes. Enable a staging queue so supervisors approve labels before they trigger tracking emails.

What about split shipments?

Each parcel generates its own label and tracking entry. Customers see every leg. Learn more in partial shipment tracking.

Does this handle international paperwork?

Yes. SmartFACT.ai fills CN22/CN23 data where supported and attaches the files to the order timeline.

Can I mix manual and automated workflows?

Absolutely. Automate core carriers, leave edge cases manual, and keep a single tracking log.

Print labels, sync tracking, and update customers in one move. ParcelOffice keeps ops lean while support stays in the loop.