Side-by-side comparison
| Capability | WooCommerce Shipping | ParcelOffice |
|---|---|---|
| Carrier choice | Manual rate comparison per order. | Rules auto-select carrier/service using product, promise, and ops context. |
| Time to print | Operator chooses rate → confirms details → prints. | Carrier already picked; operator clicks Print once. |
| Error reduction | Human judgement, prone to mis-clicks. | Guardrails, idempotent prints, full audit trail. |
| Tracking & comms | Basic tracking URLs. | Branded emails, My Account timeline, proactive WISMO reduction. |
| Partial shipments | Manual tracking entry per split. | Rules + UI built for split shipments and supplier updates. |
| Who it suits | Stores comfortable comparing rates order-by-order. | Ops teams prioritising speed, accuracy, and customer comms. |
Why decisioning wins
Every order is pre-approved
Rules encode your shipping policy, so new staff follow the same process as veterans without extra training.
Dispatch capacity increases
Operators stop bouncing between portals and finish batches faster, freeing time for QC and exception handling.
Support load drops
Because tracking is consistent and proactive, WISMO tickets reduce - customers already know what’s happening.
See ParcelOffice in action
Watch the 90-second walkthrough, then install the WooCommerce plugin to try rules-driven labels on your store.