Supported services
- DHL Express Worldwide / Worldwide Economy
- DHL Parcel Connect
- Duties-paid (DDP) and duties-unpaid (DDU) flows
Requirements
- DHL Express XML/REST credentials.
- Account numbers per origin country.
- Commodity library with HS codes and values.
Label types & documents
ParcelOffice prints 4×6 thermal or PDF labels plus commercial invoices, CN23 forms, archive docs, and paperless trade documents where DHL supports them. All files are attached to the WooCommerce order record for compliance.
Tracking behaviour
Tracking links land back in WooCommerce immediately. ParcelOffice can send proactive “exported”, “in customs”, and “delivered” notifications, keeping customers ahead of any international delays.
Known limits
- Battery/HAZMAT shipments still require manual approval via your DHL rep.
- Paperless trade availability depends on origin/destination.
Quick setup
- Connect DHL credentials in ParcelOffice.
- Upload or define your commodity library (description, HS code, customs value).
- Test an export order, confirm paperwork, then deploy to production.
Troubleshooting FAQ
Does ParcelOffice support paperless trade?
Yes, as long as DHL flags the route as paperless. If not, ParcelOffice prints and attaches the required documents automatically.
Can I ship from multiple DHL accounts?
Absolutely. Assign accounts per warehouse, channel, or rule set.
How are commercial invoices created?
ParcelOffice builds the invoice from order line data, adds HS codes + values, and submits it with the shipment.
Ship DHL Express straight from WooCommerce
Install ParcelOffice, plug in your DHL credentials, and automate labels, paperwork, and tracking.